Terms and conditions
These terms and conditions form part of the Service Authorisation Form Agreement between B&M CLASSICS AUSTRALIA PTY LTD (ACN 618 017 780O) (“B&M”, “We” or “Us”) and the customer / car owner (“You” or “Your”) that is formed when You sign this Service Authorisation Form.
By signing this Service Authorisation, You are acknowledging You have read these terms and conditions under which We supply services and parts and You agree to be bound by them;
a) “Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods”. This is a Repair Notice to You as required by the Australian Consumer Law (ACL) BUT we will always ask You before using refurbished parts. We will never use refurbished parts without your knowledge.
b) It is Your sole responsibility to ensure appropriate insurance for Your car and any related goods provided during the restoration process at the appropriate value levels for theft, loss and damage at all times including but not limited to its’ time at Our workshop. As soon as You have received notification that repairs are complete and a final invoice has been issued, the car and/or any related goods will be held at the workshop at 1/9 Norwest Ave Laverton North entirely and solely at Your own risk from the 15th day following the final invoice being issued.
c) If in the course of providing Services We discover previously unknown faulty components or parts that may affect the time taken to complete the Services and/or the costs of parts and labour, We will contact promptly to discuss these issues. If You provide updated directions we will provide an updated Service Authorisation to You, which You will be asked to sign.
d) You authorise Us to order on Your behalf any additional parts or materials (other than listed in the Service Authorisation Form) which are reasonably necessary and unless otherwise agreed in writing, You must pay the full cost of obtaining any such parts and materials (including any costs arising from currency fluctuations between the date the parts and materials were ordered and paid for).
e) We will complete the work in a reasonable time or as otherwise agreed in writing. If an estimated or specific time for completion is given, it will not be liable for any loss or damage resulting from delay due to circumstances beyond Our control, including but not limited to difficulties sourcing particular parts and transport / shipping delays.
f) We will notify You by text message and email when Your car is ready for collection.
g) If You do not collect the car within 14 business of issuing the final invoice. We will charge a storage charge of $60.00 per day (or part thereof).
h) If any amount payable by the Owner is not paid by the due date, interest on that amount will be payable at the rate fixed from time to time under Section 2 of the Penalty Interest Rates Act 1983 (Vic).
i) You as the named individual customer are personally liable for all amounts payable and You warrant that You are entitled to grant a lien, and hereby grants a lien over the car (including all its equipment accessories and contents) to secure the due payment of all charges arising under this Agreement, including storage charges, interest charges and any other reasonable, additional charges.
j) Subject to the protections of the ACL which cannot be excluded, restricted or modified Our liability in respect of faulty workmanship or defective parts is limited to DIRECT rectification and the replacement or repair (at Our discretion) of defective parts if warranty offered by supplier ONLY. We will not be liable in any way for losses or claims arising directly or indirectly from the performance Services under this Agreement. Parts ordered by Us as set out in the Service Authorisation Form shall include the current warranty provided by the manufacturer or supplier ONLY.